the ART of being IN fashion



Wednesday, November 2, 2011

NEIMAN MARCUS CATALOG

I'm going to assume that when Neiman Marcus sends out a catalog that weighs more that I do that the purpose is to sell things from the catalog. Not sure if it is...

Here's how it goes every time for me: I get the catalog, i go through it, i find something i want to buy, i get out my ipad and my credit card (i would think the neiman marcus people would be happy to hear this-its going just as they planned it)

Then it all goes wrong - i am at the point where i am going to purchase..."Oh shit they say, what do we do now? Should these things that we paid millions of dollars to put in these catalogs be available to sell? Crap, we don't even have any of this stuff. Maybe the customers will just dog ear the pages that they like and then remember to keep calling back until we do have it. I mean these women can't really be that busy can they?"

So as usual I go to the website and the things in the catalog aren't on the website (surprise) so I call the number in the catalog and they have no idea what I am talking about. Some aren't even sure what Neiman Marcus is (big surprise) I then call my personal shopper who hasn't seen the catalog ( i guess shes not a good customer like i am) but assures me she will
find the item. 2 months later...


By the way,same thing with Lucky Magazine which is supposed to be a shopping magazine. It's called Lucky because that's what you are if you actually find the item that they are telling you to go buy.